Please understand when you forget to cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and the clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance and remind you of your appointment 24 hours in advance. As such, we kindly ask that any changes or cancellations are made within 24 hours of your scheduled appointment. Late cancellations will be subject to a fee of 50% of your scheduled appointment. "No show" appointments will be charged 100% for their service. Thank you for viewing and supporting our policies.
We understand that accidents happen, people get sick and/or emergencies occur. We will do our best to accommodate these rare occasions with grace. Unfortunately we do record these occurrences so as to prevent abuse of the policy. We understand this may come across as shrewd and our goal is to be preventative in order to protect and accommodate our team and guests.
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